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  1. Visit Benidorm,
  2. Privacy Policy

Privacy Policy

Privacy Policy

The Visit Benidorm Foundation is especially aware of the protection of personal data. That is why it has adapted its entire structure to comply with Regulation (EU) 2016/679 of the European Parliament and Council on the protection of personal data (hereinafter "RGPD"), as well as the Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights.

The interested parties whose data are processed by the Foundation (hereinafter, the "Users") are informed that in the event that they contact the Foundation through the website https://visitbenidorm.es/ (hereinafter, the "Website") or other similar means to request information, advice, training and other activities related to the services offered by the Foundation, the data provided will only be processed in order to manage the registration or reply to such communication. The information will never be treated with a different purpose than the one for which it was collected.

The user declares that all the information provided by him/her is true and correct, and undertakes to keep it updated, communicating the changes to the Visit Benidorm Foundation
The Visit Benidorm Foundation does not sell, transfer, cede or make available to third parties the data of the Users without their express prior consent or in compliance with a legal duty. When Users provide the Foundation with their personal information, they are authorising it to be treated in accordance with this Privacy Policy.

Responsible: The User is informed that his personal data will be processed by the Visit Benidorm Foundation (Responsible for processing), with CIF G-42587139, and address at 2 Torrejó, Plaza de Canalejas, 1, 03501 Benidorm, Alicante

Data Protection Delegate: The VisitBenidorm Foundation has the support and appointment of the Data Protection Delegate, whose contact details are: online@visitbenidorm.es

Purposes: The processing of personal data provided on the Web will depend on the data collection form used by the User. However, in the event that this privacy policy is referred to on any form, your data will be treated for the purpose indicated on the form, highlighting:

- To offer the User information and guidance services
- To carry out the processing requested by the User
- To attend to a request for a procedure or telematic service
- Keep the User informed of news and developments related to the procedure in which he is a party or of interest
- Send complaints, suggestions or incidents.

Legitimation: The processing of personal data on this website is legitimised by the consent of the interested party when the purpose of the processing requires it by means of a clear affirmative action.

Failure to provide the necessary data or information will result in the processing of the User's data not being able to be carried out. In these cases, every User has the right to revoke the consent without affecting the treatment based on the consent prior to its withdrawal by sending an e-mail to online@visitbenidorm.es, indicating his opposition to the treatment of his data for the purpose to which he gave his consent.

However, Users are informed that their personal data may be processed in compliance with a legal duty of the Visit Benidorm Foundation, for the fulfilment of missions carried out in the public interest or in the exercise of public powers conferred on the Foundation in accordance with the provisions of each administrative procedure.

Category of personal data: Each form indicates what data is necessary to proceed with the procedures carried out at the Visit Benidorm Foundation.
Period of suppression: the data will be kept for the time necessary to comply with the purpose for which it was collected and to determine the possible responsibilities that may arise from said purpose and from the processing of the data. The provisions of the archive and documentation regulations will apply.

Addressees: As a general rule, the data of the Users will not be transferred to third parties unless there is a legal obligation to do so, such as, for example, communicating their data to the Ombudsman, Judges and courts, the Public Prosecutor's Office, state security forces or those interested in the procedures related to the complaints submitted.

Automated decisions: No automated decisions are made.
Exercise of rights: To exercise your rights in accordance with data protection regulations (access, rectification, deletion, opposition, limitation, portability, as well as not to be subject to decisions based solely on the automated processing of your data, when applicable) with regard to the processing of your personal data, you may write to Translated with www.DeepL.com/Translator (free version)